Horseshoe you will loose a lot of good customers over the simple stuff that can be avoided. Well I gave her (security) my 1 cookie then entered the casino, and I ended up walking right back out because after being treated in such a negative way and put on blast over a cookie, the casino vibe was gone at least for Horseshoe. I thought it was going through a scanner or something. She then said in a very angry loud voice “YOU CANT BRING A COOKIE IN HERE, YOU HAVE TO TROW IT AWAY, WHAT DO YOU WANT TO DO.” Wow really! There may have been a sign posted saying Horseshoe is checking purses for food, or no food allowed but I didn’t see any such signs giving her permission to check my purse. There’s a meat trolley with 360-degree mirrored views showcasing the marbling of various cuts of raw meat. Then she found a cookie, yes 1 cookie wrapped in plastic in the bottom of my backpack purse. As is fitting of a restaurant tucked inside Baltimore’s Horseshoe Casino, Gordon Ramsay Steak is a bit of sensory overload, especially sight and smell. The the security girl snatched my purse zipper open so harshly, I’m thankful the zipper didn’t break. Bad staff attitudes, didn’t know they checked purses. For over 30 years, this award-winning Baltimore seafood restaurant has served the citys best crab cakes, steaks, desserts & more. 6-6-2020 approximately 12am, First time back since 2019, NOT returning. Enjoy our mouth-watering Baltimore restaurants today at Horseshoe Baltimore Casino offer dining options from quick-bite casual to upscale at Gordon Ramsay's Steak.
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